Terms and conditions of shipping & return

 

Terms and conditions of shipping of products

· In Svarta Läder we work mostly depending on the demand because we make our products specifically for each client; It is because of this that we can't establish a firm criteria regarding the delivery time of the products. We will inform you promptly of the status of your order by sending an email to the address you provided when registering on the website.

· The user must keep in mind that he must add the time specified by the selected carrier in the checkout process to the period of time necessary for processing your order (see above). Svarta Läder does not take responsibility for the delays that may arise from the activities performed by these carrier companies.

· Shipping charges include packaging, handling and shipping. They may contain a fixed and a variable cost based on the price, weight or size of your order. We recommend that you consolidate your purchases in one order. We can not group two or more different orders in a single one, so you will pay the shipping costs for each.

 

Terms and conditions of return of the products

· Since our products are made exclusively for each customer, we do not accept returns unless they have manufacturing defects.

· For any questions concerning returns of defective items purchased in our store please contact us by email to orders@svartalader.com and we will contact you.

· You have 7 days since the product reception to process your refund.